- [Steven] You can't make money without customers
and that means interfacing with leads
and converting them to satisfied customers.
SAP Business One has the tools you need
to organize from the initial lead to billing the customer.
You just need to know how.
In this course, we'll look at the customer-facing modules
of SAP Business One.
We'll make a customer record,
follow those customers through the sales funnel,
process the sales order, ship it,
send an invoice, handle returns,
and generate informative reports.
We'll follow the story of a computer distributor
as they use SAP Business One
with a pizza restaurant customer
and their franchisee as they sell
technology products to the restaurants.
So join me, Steve Lipton, CIO of a manufacturing company
running SAP Business One, for my course,
SAP Sales and Customer Service.