- [Dian] If your organization is having a hard time
getting good insights about their customer service efforts,
or if you, as a customer service rep,
are having trouble staying on top of things,
then Dynamics 365 Customer Service is for you.
In this course, I'll show you how Dynamics 365
equips organizations with everything they need
to effectively manage their workloads.
Finally, I will show you how customer service managers
can utilize the out-of-the box reports
to see how their team is performing.
Hi, I'm Dian Taylor, Presales Director at RSM
and Microsoft Business Applications MVP.
Are you ready to dive into the wonderful world
of Dynamics 365 Customer Service?
Then let's get started.