- If all goes well, you get to celebrate
your team's achievements by declaring success
and sharing some of the metrics and value created.
Remember my reference to Lloyds Banking Group?
They're one example of an organization
that's recently done just that.
After having declared that they would achieve reduction
in their cost base to less than
eight billion pounds by 2020, the CEO recently announced
that the automation initiatives within the bank
have already been responsible for 600 thousand hours
given back to the business in 2018 alone.
In addition, their investment and commitment
to a digital operation has seen the development
of a specialized Center of Excellence,
the training of many dozens of people,
and numerous robots programmed and put to work,
complementing a significant investment
in more complex algorithms to further enhance operations.
Now, not all programs have gone this well.
In fact, I've seen a lot of efforts
fail to get off the ground, or fall short of their goals.
So in the next section, we'll talk about tips and tricks
to help you get the most out of
your digital transformation initiative.