- Leading the charge for digital transformation
in your business doesn't necessarily mean
you have to be a technical expert on the landscape
we just discussed.
However, it does require that you understand enough
about technology to know how they might
fit in to your overall strategy.
Ultimately, think of digital operation strategy like
building a solution with technological building blocks.
I'll explain this with everyone's favorite analogy,
the Lego.
As you well know, Lego's are generic building tools
that you can create a bunch of things out of.
They're modular with squares, rectangles and flat pieces.
You can use them to create houses and cars
or even robots.
These Lego bricks are the broadly applicable parts
that you can use in almost any situation.
In this analogy, consider these Lego bricks
to be along the same lines as applications
like as ERP, CRNs, RPA, macros, webforms.
These tools can often be applied
almost anywhere in an enterprise
regardless of functional area or industry vertical.
But the end result is always dependent on
strategy, creativity, design, and coordination.
Mess these up and you might just end up with something
that doesn't meet your requirements.
Or worse yet, falls into pieces.
For instance, if you want to create an end-to-end
digital process journey for employee onboarding,
I may use the webform Lego to receive applicant information.
The scheduling app Lego for interview scheduling.
The workday Lego for when you enter
the employees basic information.
And the RPA Lego to integrate.
There we go.
Between the HR system
and other applications like payroll,
user management,
time and expense
and dozens more.
Each of the Lego's referenced
were configurable apps that handle a particular function.
Be it document receipt, employee record creation,
payroll, et cetera.
They take time to configure to
a specific businesses needs
but they're, to various degrees, out of the box.