- Recently, a CEO approached me and said,
Ian, I know there are lot of new technologies
available today and I know that teams
across my organization are experimenting with them,
and while I don't want to get in the way of innovation
I'm worried that we're not going about this
in an organized manner, and that could mean
we waste time and money, and worse yet,
we fall behind our competitors
who may be getting this right.
What do we need to do be doing
so we don't mess this up?
That discussion inspired this course.
I don't know about you, but in my business school
I didn't learn how to manage robots,
select algorithms, or harness the power of the blockchain.
Now, if I were to go back today, I might.
But the leadership teams I consult
don't have the luxury of going back to school.
So I've crafted this course
as a form of MBA in digital operations.
A brief primer based on lessons I've learned,
and takeaways I've gleamed from my work
with global firms and global leaders in your shoes.
As noted, if you're watching this course
you're an executive, an operational leader,
or someone who works with leaders to make things happen.
By that very nature, you are busy.
This class is concise, and supported by a few key
exercise files that will include reading lists,
frameworks, and outlines for how you can design
and communicate digital operations programs.
I'll also include a cheat sheet
of commonly seen issues and potholes along the way.
I hope you'll find these exercise files useful
to both you and your teams.
Be sure to check them out or refer this course
to your heads of operation, transformation,
innovation, or whomever else is tasked
with driving the new digital world of work
within your enterprise.