- Let's get started by looking at how RPA can fit
into the digital transformation of your organization.
These days, it's pretty obvious that the World
is becoming increasingly digital, or digitized.
The largest and most well known companies today,
like Google, Netflix, and Amazon owe much of their success
to fully capturing the digital trend.
In fact, new start ups these days
are often digitally centered.
On the consumer side of things, think of ride-sharing
apps like Uber and Lyft, which have taken advantage
of digital platforms to disrupt the taxi industry.
Or, if you like travel, you've most likely used Airbnb.
And are familiar with how their digital platform
has disrupted the traditional hotel industries.
These digital-native companies are often racing
against more traditional firms who are now scrambling
to launch digital transformation efforts
in order to keep pace.
So, it's clear that aside from being another buzz word,
the digital concept is absolutely a force
that is moving markets and transforming the services
we use in significant ways.
Please note, there is a significant amount of depth
we can go into around the digital concept.
But, that's not the prime focus of this course.
If you're interested in exploring further levels of detail,
you should definitely check out the course titled:
Digital Transformation by Peter High.
So, how does RPA fit into this story?
Well, digital transformation of businesses
is happening everywhere you look and happening
at an accelerating pace driven by a perfect storm
of increased customer expectations, more capable technology
platforms, and heightened competitive dynamics.
Like, global competition, wage inflation,
and new market entrance.
And the challenge for many businesses in this environment
is that they are a natural product of their history.
If they've been around for more than a few hours,
chances are good their tangled in legacy systems
and processes that often prevent
them from being nimble and adaptable.
As a result, organizations across the World are looking
for ways to adapt and survive.
RPA is one way to accomplish this.
In the last couple of years many enterprises
have begun to tinker with RPA.
And a few have matured beyond thinking about
and testing RPA, to implementing and expanding use of it
across their organization.
Whether your company has already put RPA to work,
or if this is the first time you're hearing the term,
this course will have valuable information for you.
Because there's no doubt that RPA will become pervasive
in the next three to five years as automation
and digitization take hold in the business world.
One of the most important things you can do
for your organization's future and for your career
is to learn the basics of RPA.
And beyond that, to firmly understand how to succeed
in this exciting, new world of work.
But before we get into the details,
let's put RPA into context in the bigger
digital transformation concept.