- One of the most important things
in order to transform HR
is to take a close look at your beliefs
and your practices.
Let's take a look at beliefs first.
What are they?
They are the things that we hold dear,
the things that we believe that we can do,
but also the things that we believe we can't do.
So take, for example, a belief that says,
I don't believe we can ever change anything around here.
I don't believe that I, as an individual,
can really make a suggestion and make any difference.
These are beliefs that are holding us back.
A belief that can move you forward are,
I believe I'm empowered to have a voice, to say something.
I believe that we can actually work faster,
we can work in days and weeks instead of months and years.
So one activity to do with your team is to go back
and just sit down with your team and say,
given these audacious, ambitious plans that we have
for digital transformation,
what are the beliefs that are holding us back?
Take some sticky notes and ask that just people
write them down and put them on the wall
so there's no sense of ownership
and true brainstorming on this, and take a look at those.
And then agree that we're not going to hold
those beliefs to be true anymore.
And then sit down and similarly write beliefs
that we believe we need to adopt.
Put them on another wall and say,
these are the beliefs we wanted to reinforce.
So that's key role of beliefs,
because I find in my research
that it's not about skills and capabilities
that are holding people back.
First of all, they have to believe
that they're going to work in a different way.
Now here's a place
where practices become extremely important.
It's not enough just to have beliefs on the wall,
you have to put them into action.
And the practices, how do you put those beliefs
into your everyday actions are the practices.
So you practice in your beliefs.
If we're going to make decisions faster
then let's set up processes and practices
that allow us to make those decisions faster.
If we believe that anybody should have feedback,
can be if we say that anytime,
to be constantly asking for feedback.
And the beauty of this is that
because so much of work is digital,
you can see that practices are changing.
And because of that our beliefs changing as well.
So as HR, think about how your beliefs and practices
need to change.
What are the beliefs that you really want to hang on to
that's going to lead you to a new direction?
And what are the practices you have to adopt
to reinforce those beliefs?
Linking these two things together
will move you forward so much faster
through your digital transformation.