- So let's talk about HR's role in digital transformation.
Now, many HR professionals, you may be one of those people,
got into HR so that you wouldn't have to deal
with all the technology, and digital,
and all of that messy, crazy stuff.
Hate to break it to you, but it's a part of your job.
Interestingly, when we did some research asking HR,
well, what is the role of HR in digital transformation,
only 4%, 4% of HR professionals said
that HR had a role to play in digital transformation,
had a strategic role to play.
Basically, most HR professionals, 96% of them,
have taken themselves away from that strategic table.
They do not have a seat at that table
to talk about digital transformation.
And I think that's a real shame
because the one thing I have learned
in almost two decades now of looking at all of those things
that technology can do for our organization,
it has never been about technology.
It has always been about people.
And I'm a firm believer that HR has to be at the table.
It's a requirement that HR be at the table.
As part of the research, we also interviewed some players,
some key people in HR.
One person said, "HR needs to be a catalyst
"for digital transformation, not somebody
"that's straggling along, but a catalyst."
"Because this is a people problem.
This is not about technology."
And another person said, "HR needs to be at the very front,
"defining what the process should be,
"defining the places we should be going,
"because who has a better handle on the pulse
"of the employees, of the workforce, than HR?
"Who else is closer to them?
"The people who are going to make digital happen."
So I'm a firm believer;
the reason why I wanted to do this course,
is that HR has to play such an important role
in that digital transformation cannot happen
without HR at that table.