- [Narrator] Most robust training programs are a blend
of digital formats, which means the conversion
of your in-person training will probably also be a blend.
Here's a pretty typical blend centered around the onboarding
of new employees.
Maybe you've seen or experienced something similar.
A series of e-learning modules, which contain
a lot of foundational material, like the history
of the company, its values,
serve as a prerequisite to some type of synchronous event
led by an instructor.
This synchronous event could take a lot of forms.
A traditional instructor led training,
a structured job shadow, in which a new employee
follows an experienced employee on the job.
For our purposes though,
let's say it's a virtual instructor led training
that meets twice a week.
At the end of the virtual training,
it's time for the learners to demonstrate
what they've learned.
The best way for them to do that of course is on the job.
So when the learner is ready, they get with a supervisor
who evaluates their performance.
A common way to do this is using a checklist.
On the checklist are specific tasks new hires are expected
to be able to do.
And the new hire is assessed as to whether or not
they can do them.
When the learner passes the evaluation,
they take on all the responsibilities of the role.
As they perform the most common tasks,
they occasionally get stuck.
And so pull up performance support documentation
to help them through.
Why is blended learning so popular?
Because it meets the full array of learner's needs.
A learner needs to know
some factual, foundational material, cool.
So you assign them some e-learning
and assess what they learned in an online test.
The learner needs specific feedback on their performance
and a bit of coaching.
Right on, you hold some type of synchronous event
led by an instructor or coach.
They need some help with some of the trickier tasks
in the field.
So you make job aids and how-to videos available to them.
If you are teaching a lot of skills
or skills that are complex,
it's unlikely that you'll be using just one format.
Keep that in mind as you're designing your new program.